Privacy policy

Data controller

The controller of the processing is SELARL ACBC Avocats, an inter-bar limited liability professional practice company of lawyers, whose registered office is at 7 chemin de la Marouette — Espace Toki Lana, 64100 Bayonne (SIREN 400 350 559). For any question relating to your data: bayonne@acbc-avocats.com.

Data collected

We collect only the data that is strictly necessary:

• Contact and appointment booking form: surname and first name, company, e-mail address, telephone number (optional), the nature of your request, the slot you would like and the content of your message.
• Direct exchanges: the information you send us by e-mail or by telephone.
• Browsing data: aggregated and anonymous statistics only (see paragraph 06). No data enabling you to be identified is kept.

No sensitive data is requested by the site. Please do not send through the form any confidential documents or information relating to a file.

Purposes and legal bases

• To answer your request and, where appropriate, to enter into a relationship — pre-contractual measures and the legitimate interest of the firm.
• To manage the client relationship and to follow up files — performance of the contract.
• To comply with our legal obligations: invoicing, due diligence obligations in the fight against money laundering, accounting retention — legal obligation.
• To measure the audience of the site in order to improve it, by means of anonymous statistics — legitimate interest, with a right to object.

Recipients of the data

Your data is intended solely for the lawyers and staff of the firm authorised to have knowledge of it. It may be disclosed to our technical service providers acting on instruction and for our account alone: our host OVH SAS, established in France, and Microsoft Ireland Operations Limited, which hosts the firm’s mail within the European Union.

If you use the online diary module, the provider Calendly, established in the United States, is a recipient of the booking data; this transfer is governed by the European Commission’s standard contractual clauses. This module only loads after your express agreement.

We do not sell or rent your data. It may be passed to a third party only at the requisition of an authority or in order to satisfy a legal obligation.

Retention periods

• Contact requests that came to nothing: three years from the last exchange.
• Clients: for the duration of the relationship, then five years under the limitation period, and up to ten years for accounting records.
• Audience measurement: anonymous statistics kept for thirteen months at most.

Audience measurement and cookies

The site uses no advertising cookie, no third-party tracker and no profiling tool. The audience measurement is configured in accordance with the exemption conditions recommended by the CNIL: purpose strictly limited to the production of anonymous statistics for our own account, IP address truncated and not kept, no cross-referencing between sites, no transfer to a third party.

Only aggregated indicators are recorded: pages viewed, source of the visit, type of device. This configuration relieves us of the need to impose a consent banner on you.

The only cookies liable to be placed are placed at your initiative, if you choose to display the online diary module. You can change that choice at any time from the “Cookie settings” link at the foot of the page.

You may also object to the audience measurement by switching on the “Do Not Track” signal of your browser, or by writing to us.

Your rights

In accordance with the General Data Protection Regulation, you have:

• a right of access, rectification and erasure;
• a right to restriction and a right to object to the processing;
• a right to the portability of the data you have provided to us;
• the right to give directions as to what is to become of your data after your death.

To exercise these rights, write to us at bayonne@acbc-avocats.com or by post to the registered office of the firm, providing proof of your identity. We reply within one month.

Security and professional secrecy

The firm implements the appropriate technical and organisational measures to preserve the security and confidentiality of your data and to prevent any unauthorised access: encryption of exchanges, access control, backups.

Beyond that, all the information exchanged in the course of our engagements is covered by the lawyer’s professional secrecy, a protection of public policy wider than that of the general law on personal data.

Contact and complaints

For any question relating to this policy: bayonne@acbc-avocats.com.

If, after contacting us, you consider that your rights are not being respected, you may lodge a complaint with the Commission nationale de l’informatique et des libertés — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr.